Lost or Stolen Cards

We've all had it...that sinking feeling of worry you get when you can't find your debit card or credit card, especially after banking hours. Worry no more! Whether you've simply misplaced your card or it has been stolen, you have control of your cards right at your fingertips.

Log in to myCathay Swift. Get the last 4 code of your card and leave a message via our live chat containing the last 4 codes of your card pan with your email and the reason for the blocking, our AI systems will automatic flag the card and disable it. This will incur 0 charges to your account. You may also activate a new card from this screen by tapping Activate.